Journal Gazette: 211 call center welcoming text messages

SHERRY SLATER | The Journal Gazette

Anyone reluctant – or unable – to pick up the phone and ask for help now has another option.

My United Way 211 is now accepting text messages.

211 can be dialed for free anywhere in the country to get information about housing, shelter, food, legal aid, clothing, utility assistance, counseling, health care, transportation and other services. Almost 6,000 health and human services providers are available nationally.

Conversations are confidential, and calls are accepted 24 hours a day, seven days a week.