2-1-1 Texting Option
Journal Gazette: 211 call center welcoming text messages
211 can be dialed for free anywhere in the country to get information about housing, shelter, food, legal aid, clothing, utility assistance, counseling, health care, transportation and other services. Almost 6,000 health and human services providers are available nationally.
Journal Gazette: My United Way 2-1-1 Announces Launch of Texting Option
My United Way 2-1-1 is launching a new option to reach even more residents in need. My United Way 2-1-1 now offers texting to residents. Specialists have spent the past month training on responding to texts and testing the option prior to releasing it to the public.