FAQs

Having trouble finding answers to your questions? Check out our frequently asked questions list below or contact us if you don't see your question here!

Does United Way share donor information with third parties?

No. United Way does not share donor information with third parties. Donor information is used by United Way to thank donors, request contributions, and inform donors of the results obtained through the use of their gift. Donor information is confidential and can only be accessed by United Way employees in the course of their duties with the organization. 

Does United Way of Allen County fund charter schools?

No. Education reform issues, including those about charter schools, are being addressed by a wide range of stakeholders in the community and United Way of Allen County leadership does not believe this is our role. 

What is United Way of Allen County’s stance on diversity and inclusion?

United Way of Allen County is committed to respecting, supporting, and protecting the dignity, uniqueness, and intrinsic worth of every person. In support of this commitment United Way has adopted the following diversity and inclusion policy:

The officers, directors, committee members, employees, and persons served by this agency shall be selected entirely on a non-discriminatory basis with respect to age, gender, sexual orientation, race, religion, national origin, disability, or any other barriers to participation. Partner Agencies are required to submit their own board approved inclusiveness and diversity policy outlines by United Way. Any agency program that receives funding from United Way must provide service to clients regardless of age, gender, race, religion, national origin, disability, sexual orientation, or any other barriers to participation.

Does United Way of Allen County fund abortions or Planned Parenthood?

No. United Way of Allen County remains neutral on this controversial and potentially divisive subject. It is essential that United Way not participate in this debate on issues of morality if the organization is to sustain the community consensus required to be effective. United Way fights for the health, education, and financial stability of every person in Allen County.

May I designate my gift?

If you feel strongly about directing your gift, you can designate to United Way Partner Agencies or to other United Ways. A list of Partner Agencies is available here.

Do all gifts to United Way of Allen County stay in Allen County?

After United Way of Allen County pays membership dues to United Way Worldwide (1%) and the Indiana association of United Ways (0.2%), all money raised during campaign stays in Allen County unless a donor has designated it to another United Way.

Can I donate stock and/or securities?

Yes. Please call the finance office at 260.422.4776.

What is United Way of Allen County’s administrative cost percentage?

United Way’s current three-year average for overhead costs (fundraising and administrative costs) is 20 percent. Better Business Bureau guidelines state that no more than 35 percent of an agency’s dollars be spent on fundraising and administrative costs. United Way of Allen County is Better Business Bureau Accredited, meets United Way Worldwide membership standards, and has a 3 out of 4-star rating for Charity Navigator.

I don’t like feeling pressured to give.

United Way staff and volunteers strongly believe that giving is a personal choice. We encourage peer solicitation and employee meetings to avoid the possibility of coercion and to give interested individuals the opportunity to be both informed about, and involved in, the United Way mission. Any pressure is contradictory to agency operating principles. If you feel pressured to give, United Way recommends you discuss your discomfort with your campaign coordinator.

I never use United Way-supported services. Why should I give?

Your financial and volunteer support ensures that help is available to people in our community. Your contribution drives community-wide outcomes and has the power to change lives. A united approach is necessary to successfully break down barriers and empower families to live safe and healthy lives.

I don’t live in Allen County. Why should I give?

United Way of Allen County supports local services, and United Way services are available to people who live or work in Allen County. Oftentimes services are not available in smaller communities, leaving residents in those areas to depend on accessing them in Allen County. You also have the option to give to a United Way in another community through United Way of Allen County.

Why give to United Way?

One gift addresses many needs - United Way of Allen County helps meet short-term needs such as food, shelter, and health care, while at the same time meeting long-term needs such as educational support and counseling in order to promote self-sufficiency.
 

Oversight - United Way volunteers ensure that all funded partners meet strict standards for governance, financial management, operations and diversity and inclusiveness.
 

Coordination - United Way of Allen County recruits people and organizations who bring the passion, expertise, and resources needed to get things done.

How can I become a volunteer?

People can inquire about openings on United Way’s board and committees, assist with the annual Day of Caring, or help run a workplace fundraising campaign. During the funding cycle many volunteers are needed on Investment Teams that review program funding applications and ensure agencies are meeting United Way standards. Hundreds of volunteers are also needed to work with local children who need help improving reading skills. For volunteer opportunities with children, volunteers should visit www.unitedwayallencount.org/volunteer. For general United Way opportunities volunteers should call 260.469.4012.

Does United Way provide the services it funds?

United Way provides funding for programs at 36 local nonprofits, which provide direct services. United Way of Allen County also leads several initiatives as part of our Community Impact approach. Learn more about United Way’s initiative work here.

Who decides how much money goes to each service?

Trained volunteers work on Investment Teams which study community issues and the best ways to address them. The volunteer groups make recommendations on funding, identify programs that will help the community reach goals, and even recommend partnerships or changes in public policy that should be adopted to influence change. United Way's Board of Directors makes final funding decisions.

Who makes decisions for United Way of Allen County?

United Way of Allen County is a volunteer-driven organization. Our board of directors is composed of knowledgeable community leaders, all of whom live and/or work in Allen County. The board establishes policies and allocates resources to ensure that United Way is properly managed.

Is United Way of Allen County controlled by its national organization, United Way Worldwide?

No. United Way of Allen County is an autonomous local organization. All funding policies and decisions are made by volunteers and approved by the local board of directors. The organization receives services from United Way Worldwide, an organization that assists more than 1,800 local United Ways with: market research information, training opportunities, use of the United Way logo, and relationships with major national employers as well as the National Football League (NFL).

How secure is giving through United Way of Allen County’s website?

United Way employs industry-standard security features to protect your personal information online.

What donation documentation will I receive for my taxes?

If you are giving through payroll deduction you will want to keep your W2 or last paycheck stub for the year to reference your charitable giving tax information. If you are donating directly (cash payment) to United Way of Allen County the organization will mail tax receipts at the end of the year.

I have a question about my donation gift. Who can I contact?

Please contact Melissa Bennett at Melissa.Bennett@uwacin.org or call 260.469.4006.